Simulation Modelling of Business Processes
نویسندگان
چکیده
Increasingly, organisations need to adapt to new conditions and competitive pressures. Various change management approaches such as business process reengineering have been developed to meet this perceived need. This paper investigates the potential of simulation modelling for modelling business processes. After a discussion on business processes related issues, an overview of business process modelling methods is presented. The usability of simulation modelling for evaluating alternative business process strategies is investigated. Finally, a framework for business process simulation is proposed.
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